I work at 7 11. And there’s a news rule that convenient and retail stores must now follow.
Which is if you buy tobacco, cigarettes and alcohol we MUST ask for your ID age regardless. We don’t care if you look 99 yrs old, we WILL ask for your ID because it’s company policy.
Anyways, this lady came in yesterday and bought a 20 pack. I asked for her ID. She was 40+ years. When I asked her to give me her ID she told me, why? This is insulting? ***? How is it insulting to follow company rules and or regulations? Are customers stupid now a days? According to my manager I am allowed to deny the sale if they refuse to give me their ID. So how is this insulting?

